Tag Archives: wikipedia

Government organisations editing Wikipedia: Viewing Wikipedia as an intermediary

This post is taken from an article on the e-intiatives wiki.
Citizens, customers, and stakeholders are increasingly gathering information about your organisation and its services from third parties. One of the most common places to look is Wikipedia (a user-generated encyclopaedia, written by volunteers from around the world, with the goal of providing “every single person on [...]

Reputation management: Conducting a social media audit

Editor’s note: See Implementing social media monitoring for the final version of this guidance
I recently spoke at Comms 08 but had to skip the final quarter of my presentation due to time constraints. The silver lining of that cloud is that what I was going to cover then, I will transcribe for everyone now.
Conducting a social [...]