Tag Archives: twitter

Building websites in 24 hours

I don’t think it is controversial to say that when you work in government, you need to get used to things taking a while to happen. After all, having 4 million clients means a lot of accountability. That’s why it was so refreshing for me last week to be a volunteer at Full Code Press (on [...]

Guidance on monitoring, and interacting on, social media

When I was at university, I studied some psychology. I vividly remember learning about deindividualisation; losing the sense of individual responsibility for your actions (sometimes through a false sense of anonymity) leading to anti-normative behaviour. One of the lesser-known examples that the lecturer gave, was an experiment in 1973, where six males and six females [...]

Reputation management: Conducting a social media audit

I recently spoke at Comms 08 but had to skip the final quarter of my presentation due to time constraints. The silver lining of that cloud is that what I was going to cover then, I will transcribe for everyone now.
Conducting a social media audit
We have entered an age of social media — the democratisation of [...]