When was the last time you asked the question, “How well is e-government in New Zealand doing?”
If you are the average Bill or Moana who is not a public servant, maybe you never have. You would most likely remember government only when you have some form of direct contact with agencies—for immigration, health or […]
Category Archives: research
A report on the progress of New Zealand e-government
June 19, 2008 – 10:45 am
The common touch
May 30, 2008 – 4:10 pm
Last month, I blogged about the Kiwis Count survey, which is the first national survey to ask New Zealanders about their experiences and perceptions of public services. I explained that we used methodology developed for Canadian public services for Kiwis Count. In this post I’m going to be talking about a second survey tool developed by […]
Kiwis Count 2007
April 14, 2008 – 6:08 pm
Last week, SSC released the results of the Kiwis Count survey. This is the first national survey to ask New Zealanders about their experiences and perceptions of public services. We surveyed over 6,000 New Zealanders and got a response rate of over 60%, which is pretty impressive for a voluntary postal survey.
The survey is part […]
New Zealanders’ Experience research
March 12, 2008 – 9:32 am
I’m going to be blogging about the New Zealanders’ Experience research programme. I’ve never blogged before (does that make me a digital immigrant as opposed to a digital native?), so this is all new territory for me. I’m excited though about exploring new ways of communicating and I hope my posts will generate interest in […]
