Category Archives: Integrity & Conduct

Worldwide Governance Indicators

The New Zealand media has shown no interest in the Worldwide Governance Indicators (WGI) published in June 2009 by the World Bank. This is surprising as a contributor from the Brookings Institute observed that:

“the all mighty countries in the G-8 are not the models of good governance; instead the Nordics and New Zealand are…”

The WGI measures [...]

Guidance on monitoring, and interacting on, social media

When I was at university, I studied some psychology. I vividly remember learning about deindividualisation; losing the sense of individual responsibility for your actions (sometimes through a false sense of anonymity) leading to anti-normative behaviour. One of the lesser-known examples that the lecturer gave, was an experiment in 1973, where six males and six females [...]

When State servants use social media

Over the last 3 years we have seen a steady increase in the use of social media by State servants:

sanctioned government agency blogs (like this one),
State servants blogging about their organisations in their spare time,
State servants responding to blog posts,
State servants writing guest posts on blogs,
sanctioned government agency wikis,
State servants editing articles relating to their [...]

Social networking, government social networking, or non-government government social networking

Last month I was lucky enough to attend the International Conference of IT Administrators where I met Steve Ressler the founder of GovLoop.
GovLoop is a “non-government” government social networking site. To elaborate, it is not run by a government organisation (though Steve does work for Homeland Security, GovLoop is extracurricular), but is designed for government [...]

Government organisations editing Wikipedia: Viewing Wikipedia as an intermediary

This post is taken from an article on the e-intiatives wiki.
Citizens, customers, and stakeholders are increasingly gathering information about your organisation and its services from third parties. One of the most common places to look is Wikipedia (a user-generated encyclopaedia, written by volunteers from around the world, with the goal of providing “every single person on [...]

Reputation management: Conducting a social media audit

I recently spoke at Comms 08 but had to skip the final quarter of my presentation due to time constraints. The silver lining of that cloud is that what I was going to cover then, I will transcribe for everyone now.
Conducting a social media audit
We have entered an age of social media — the democratisation of [...]