Category Archives: Guidance

Draft Open Access and Licensing Framework released

Today the State Services Commission is releasing the draft New Zealand Government Open Access and Licensing framework (NZGOAL) (HTML with comments). This document provides guidance for State Services agencies on:

open access to non-copyright information; and
open licensing of copyright works,

in both cases with a view to allowing their re-use by others. (It does not apply to [...]

Pandemic planning… so where are the plans?

It’s the nature of pandemics… dealing with the unknown, on the fly, moving with the changing scenarios, making sure advice is accurate, robust, and up to date.
The State Services Commission (SSC) has a role in leading the Public Service and wider State sector during a pandemic. Our responsibilities are to provide advice on employment relations [...]

An introduction and a goodbye

I have two things to talk about in this blog post.
1. You’ve been waiting a long time  since I first presented about government use of SMS , and now finally, I am very excited to be able to provide you with An Introduction to Government Use of SMS.  You can read it in full at the [...]

Guidance on monitoring, and interacting on, social media

When I was at university, I studied some psychology. I vividly remember learning about deindividualisation; losing the sense of individual responsibility for your actions (sometimes through a false sense of anonymity) leading to anti-normative behaviour. One of the lesser-known examples that the lecturer gave, was an experiment in 1973, where six males and six females [...]

Government Use of Offshore Information and Communication Technologies (ICT) Service Providers: Advice on Risk Management

Today the State Services Commission released the final version of advice for government agencies on managing the risks of offshore ICT contracting. The advice is supplemented on the website with a 2-page summary and an FAQ.
The public consultation (18 October – 16 December 2008) was very successful with several major vendors submitting comments. The vendors [...]

Introducing an Introduction to Government Use of SMS

I think it’s likely that you’ve sent and received at least one text message today. Maybe you texted your friend, your partner, your boss, or maybe you got a text message from your local pub telling you what band is playing tonight, or your bank sent you a message to say that someone has withdrawn [...]

When State servants use social media

Over the last 3 years we have seen a steady increase in the use of social media by State servants:

sanctioned government agency blogs (like this one),
State servants blogging about their organisations in their spare time,
State servants responding to blog posts,
State servants writing guest posts on blogs,
sanctioned government agency wikis,
State servants editing articles relating to their [...]

Offshore Guidance and Personal Information

Reminder: The public consultation period on the guidance closes on 15th December 2008. So anyone who would like to be heard, please leave a comment here or send us an email to ict.offshore@ssc.govt.nz.
As promised, a post about personal information and offshore providers.
Scenario 1
You’ve put your tender out. And because you know the project will involve [...]

CAPTCHA

Like it or hate it, CAPTCHA might be a website’s first defence against the robot spider invasion. Questions to ask are does it work for users (accessibility) and does it work for you (security)?
There’s nothing explicit in the current standards about CAPTCHA, but there will be in the standards released in March next year. Whatever [...]

Some quick answers for Offshore Guidance

Congratulations! You’ve looked at the Offshore Guidance but you need a quick answer and it’s 29 pages of heavy reading.
Would some quick check tests for those of us with smaller projects help? Here goes:

Will you be signing or “clicking through” a service agreement of some kind? This includes any and all End User Licence Agreements [...]