Author Archives: Yenping

Going 100% online

November 28, 2008 – 1:02 pm

Government information and services are usually delivered through a mix of channels. You can speak to a customer service officer in-person, write a letter to the agency, call an 0800 number, or do a range of things online. You can search, email, pay, e-petition or comment on blogs such as this one – all via [...]

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A report on the progress of New Zealand e-government

June 19, 2008 – 10:45 am

When was the last time you asked the question, “How well is e-government in New Zealand doing?”
If you are the average Bill or Moana who is not a public servant, maybe you never have. You would most likely remember government only when you have some form of direct contact with agencies—for immigration, health or [...]

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